The professional auditing system for ITAD

Aiken Workbench is the software we use for :

  •   - It seamlessly integrates auditing, testing, data erasing and disk imaging.
  •   - It supports most types of IT products: PCs, Mac, smartphones, tablets, monitors, disk drives, printers, flash drives and USB devices.

Aiken Workbench empowers your technicians to process more assets in less time. Our current customers have experienced productivity gains between 30 and 50%, with an immediate impact on their bottom lines.

Disk Imaging

Aiken WorkBench integrates the capability of both creating and restoring Windows, Mac OS X and Linux disk images through a Local Area Network. GPT partitions are fully supported in UEFI machines.

The Image Maker component creates the images and keeps them in a centralized image library, where they can easily be retrieved by machine model, operating system installed and other descriptors. The images are completely disk independent. They can be restored to drives smaller or bigger than the original, and even to drives using different interfaces and technologies (SATA to SCSI, magnetic to solid-state, etc).

Data Erasing

The secure erase feature of Aiken Workbench Version 2 was awarded the security certification of the ADISA organization, after passing rigorous tests at the Cyber Defence Center of the University of South Wales (UK).

The PC Auditor and the Hardware Auditor modules of Aiken WorkBench allow the secure erasing of HDD and SSD drives connected to a computer. They can use both software and firmware-based secure erase methods:

Auditing

Auditing is the gathering of all the information that describes the characteristics and the exact condition of each IT asset. The client modules of the Aiken WorkBench automatically detect the specifications of PCs, Macs, Android/iOS smartphones/tablets, monitors, printers and other devices, and provides a systematic way to enter the information that cannot be obtained automatically, such as cosmetic defects. The Workbench suite also includes an Android app to take pictures of those defects and store them into the database for further use, along with the auditing information.

Testing

Below are a selection of typical tests that are performed with AikenWorkbench:

Disk Drives

The historic information stored on the drives by the SMART diagnosis firmware is retrieved and then analyzed to determine if the drive is in a healthy state.

Optical Drives

Optical drives can be tested in a non-disruptive way, just by inserting a test CD that contains a specific pattern of files that the program will read automatically.

Sound

A voice file can be played to check the left and right channels of the sound components.

USB Ports

All USB ports can be tested by inserting any USB device. The Workbench detects and displays the model of the device and compares the total number of detected devices with the expected number.

Keyboards

The Workbench presents a keyboard layout on screen and provides a visual feedback of every key pressed and released.

Touch Screen

The Workbench activates this test when it detects the presence of a Touchscreen, and allows the operator to test the touch input.

Touchpad

The Workbench detects when the user input is coming from the integrated touchpad on laptops, which allows to verify the cursor movement and the press of buttons.

Lan And Wi-Fi Connections

The Workbench software on the clients establishes a connection with the server and sends/receives several control packets using both network interfaces.

Notebook Batteries

The Workbench informs both of the actual percentage of useful capacity and of the current charge level of the batteries. It also includes a battery duration test that discharges the batteries until they are exhausted and then saves the total time elapsed into the database.

LCD Panels

The panels of laptops and monitors can be tested by showing the basic colors successively, so dead/lit pixels and other anomalies are easily spotted.

Webcam

The PC Auditor will open a window and show the video captured by the webcam, so the technician can verify the quality of the video stream.

Memory

The clients can be started in a special mode to run a comprehensive memory test.