Delivery

We aim to deliver items ordered to you as quickly as possible. As a guide, we estimate that most items will be delivered to the following timescales.

Please note that Saturdays, Sundays, and Bank Holidays are not working days for PCs and Parts.

UK Express Next Day (if ordering before 12 noon) is next working day (not Saturday/Sunday)

Our couriers do not work to predesignated time slots, or contact customers prior to delivery, so someone will need to be 'in' from 8am to 6pm on that day, at the delivery address, to sign for the goods. Because the items we sell are high risk, our couriers are legally contracted to deliver only to the delivery address given on order. If no-one is 'in' at the delivery address to sign, our couriers will not normally deliver to any other address (eg a neighbour's).

To help you plan for your delivery, we will send you an e-mail with tracking details, as soon as your order has been shipped. You are also very welcome to contact us on the target delivery day, for a tracking update.

Please contact us by email or phone 0333666771 (+44 3336667771) for further details.

We wish that our delivery conditions did not have to be so strict, but the IT industry is classed as 'high theft / fraud risk' by the Credit Card issuing banks and insurance companies, so unfortunately this has to be reflected in our delivery terms and conditions - and also in our general terms and conditions.

Tracking Information

Tracking information is very important to our customers. We understand that, to ensure a successful delivery, the location of your order whilst in transit is essential.

At point of dispatch from our warehouse, our customers will be emailed the courier tracking information, additionally our customer service team will be available to answer your queries regarding the delivery progress.

Local Collection Service

PCs and Parts are based in Dorset, south-west UK. We offer a collection service available from our depot in Poole.
During Checkout you will be given the option to collect your purchase from us directly.
Please select this option and we will email you once your order is ready for collection.

Please note: Orders are usually processed within 48 hours but can take longer depending on the item purchased and quantity.

Below is a map for your convenience.

We look forward to seeing you there!